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Terms and Conditions

Acceptance of Terms

By accessing and using the website of Juupower IoT (Shenzhen) Co. (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.

Company Information

Legal Name: Juupower IoT (Shenzhen) Co., Ltd. Registration: Registered in Shenzhen, China Address: 5F, B5, Xujiangchang Industrial Park, 39 Haoye Rd, Bao’an, Shenzhen, China Business License: [Company Registration Number] Contact: info@juupower.com | (+86)138 0013 8888

Services Overview

We provide the following services:

  • Design and manufacturing of shared power bank solutions
  • Custom OEM and ODM services for sharing economy devices
  • IoT technology integration and software development
  • Technical consulting and project management
  • Quality assurance and after-sales support

Website Usage

Permitted Use

You may use our website for:

  • Researching our products and services
  • Requesting quotes and consultations
  • Submitting business inquiries
  • Downloading authorized materials
  • Communicating with our team

Prohibited Use

You may not:

  • Use the website for illegal purposes
  • Attempt to gain unauthorized access
  • Interfere with website security or functionality
  • Copy, reproduce, or distribute our content without permission
  • Submit false or misleading information

Intellectual Property Rights

Our Property

All content on this website is owned by Juupower IoT (Shenzhen) Co., including:

  • Text, images, graphics, and multimedia content
  • Company logos, trademarks, and brand names
  • Technical documentation and specifications
  • Software, code, and digital assets
  • Product designs and innovations

Third-Party Rights

We respect third-party intellectual property rights and expect users to do the same. If you believe your rights have been infringed, please contact us immediately.

User Content

Any content you submit to us may be used for business purposes. You grant us a non-exclusive license to use, modify, and distribute such content in connection with our services.

Product and Service Terms

Quotations and Proposals

  • All quotes are valid for 30 days unless otherwise specified
  • Prices are subject to change based on specifications and market conditions
  • Final pricing is confirmed upon order acceptance
  • Custom solutions require detailed technical discussions

Order Process

  1. Initial inquiry and requirement assessment
  2. Technical consultation and feasibility analysis
  3. Detailed quotation and proposal submission
  4. Order confirmation and contract signing
  5. Production planning and milestone tracking
  6. Quality inspection and delivery

Manufacturing Terms

  • Lead times vary based on product complexity and quantity
  • Changes to specifications may affect pricing and delivery
  • Quality standards comply with international certifications
  • Warranty terms are specified in individual contracts

Payment Terms

Payment Methods

We accept the following payment methods:

  • Bank transfer (T/T)
  • Letter of Credit (L/C)
  • Trade financing arrangements
  • Other methods as agreed in contracts

Payment Schedule

  • Deposit: 30-50% upon order confirmation
  • Progress payments: As per manufacturing milestones
  • Final payment: Upon successful delivery and inspection
  • Payment terms: Net 30 days unless otherwise agreed

Currency and Taxes

  • Payments in USD, EUR, or CNY as agreed
  • Prices exclude taxes unless specified
  • Customers responsible for import duties and local taxes
  • Currency fluctuations may affect pricing

Delivery and Risk

Delivery Terms

  • Standard terms: EXW (Ex Works) Shenzhen factory
  • Alternative terms available: FOB, CIF, DDP as negotiated
  • Delivery dates are estimates and subject to production schedules
  • Force majeure events may affect delivery timelines

Risk Transfer

Risk of loss transfers according to agreed Incoterms. Customers should arrange appropriate insurance coverage for shipments.

Inspection and Acceptance

  • Quality inspection at our facility before shipment
  • Customer inspection period: 7 days after delivery
  • Claims must be reported within inspection period
  • Acceptance deemed complete if no issues reported

Warranties and Disclaimers

Product Warranty

  • Standard warranty: 12 months from delivery date
  • Warranty covers manufacturing defects and material failures
  • Excludes damage from misuse, normal wear, or modifications
  • Remedy limited to repair, replacement, or refund as determined by us

Disclaimer of Warranties

  • Website and information provided “as is”
  • No warranties regarding uninterrupted service or error-free content
  • Technical specifications subject to change without notice
  • Performance claims based on standard test conditions

Limitation of Liability

Our liability is limited to:

  • Direct damages only, excluding indirect or consequential damages
  • Maximum liability not exceeding the contract value
  • No liability for business interruption or lost profits
  • Force majeure events exempt from liability

Confidentiality

Mutual Confidentiality

Both parties agree to protect confidential information including:

  • Technical specifications and designs
  • Business plans and market strategies
  • Pricing information and costs
  • Customer lists and trade secrets

Non-Disclosure Period

Confidentiality obligations remain in effect for 5 years after disclosure or relationship termination.

Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of the People’s Republic of China, specifically Shenzhen jurisdiction.

Dispute Resolution

  1. Negotiation: Parties will attempt good faith negotiations
  2. Mediation: Unresolved disputes submitted to mediation
  3. Arbitration: Final disputes resolved through arbitration in Shenzhen
  4. Arbitration Rules: China International Economic and Trade Arbitration Commission (CIETAC)

Language

In case of conflicts between language versions, the English version prevails.

Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including:

  • Natural disasters and weather events
  • Government actions or regulatory changes
  • War, terrorism, or civil unrest
  • Pandemics or health emergencies
  • Material shortages or supplier failures

Termination

Termination Rights

Either party may terminate agreements:

  • For material breach after 30-day cure period
  • Upon insolvency or bankruptcy of the other party
  • For convenience with 60-day written notice
  • Immediately for safety or legal violations

Effect of Termination

Upon termination:

  • Outstanding obligations remain enforceable
  • Confidentiality provisions survive
  • Return of confidential materials required
  • Final payments due within 30 days

Modifications and Updates

Terms Updates

We reserve the right to modify these Terms:

  • Changes effective upon website posting
  • Material changes communicated via email
  • Continued use constitutes acceptance of changes
  • Previous versions superseded by current Terms

Contract Modifications

Individual contracts may only be modified through written agreement signed by both parties.

Miscellaneous

Severability

If any provision is found invalid, the remaining Terms remain in full effect.

Entire Agreement

These Terms, together with specific contracts, constitute the entire agreement between parties.

Assignment

We may assign our rights and obligations. Customers may not assign without our written consent.

Survival

Provisions regarding intellectual property, confidentiality, warranties, and limitations survive termination.

Contact Information

For questions about these Terms and Conditions:

Legal Department Juupower IoT (Shenzhen) Co., Ltd. Email: legal@juupower.com Phone: (+86)138 0013 8888 Address: 5F, B5, Xujiangchang Industrial Park, 39 Haoye Rd, Bao’an, Shenzhen, China

Emergency Contact: emergency@juupower.com


Effective Date: May 18, 2025 Last Updated: May 18, 2025 Version: 1.0

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms protect both your interests and ours, ensuring a professional and mutually beneficial business relationship.