Privacy Policy
Juupower IoT (Shenzhen) Co. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number, address)
- Company details and job title
- Business requirements and project specifications
- Payment and billing information
- Communication preferences
Non-Personal Information
We automatically collect certain information:
- IP address and browser type
- Device information and operating system
- Website usage patterns and navigation data
- Cookies and similar tracking technologies
- Referral sources and search terms
Business Information
For our OEM/ODM services, we may collect:
- Technical specifications and requirements
- Business plans and market analysis
- Product design preferences
- Manufacturing volume requirements
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Provide quotes and technical consultations
- Process orders and manage projects
- Deliver OEM/ODM manufacturing services
- Provide customer support and after-sales service
Business Operations
- Improve our products and services
- Conduct market research and analysis
- Develop new solutions and technologies
- Manage supplier and partner relationships
Marketing and Communications
- Send product updates and industry insights
- Share relevant case studies and success stories
- Provide technical documentation and resources
- Respond to inquiries and feedback
Legal and Compliance
- Comply with legal obligations
- Protect against fraud and security threats
- Enforce our terms of service
- Maintain business records
Data Retention
We retain your information for different periods:
Active Customers
- Personal information: Duration of business relationship plus 3 years
- Project data: 5 years from project completion
- Financial records: 7 years for tax and audit purposes
Former Customers
- Basic contact information: 3 years after relationship ends
- Technical documentation: 5 years for support purposes
- Legal records: As required by law
Contact Information
Privacy Officer: Juupower IoT (Shenzhen) Co.
Email: privacy@juupower.com
Phone: (+86)138 0013 8888
Address: 5F, B5, Xujiangchang Industrial Park, 39 Haoye Rd, Bao’an, Shenzhen, ChinaFor privacy-related questions or concerns
Regulatory Compliance
This Privacy Policy complies with:
- China’s Personal Information Protection Law (PIPL)
- European Union General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable international privacy laws
Effective Date: May 18, 2025
Last Updated: May 18, 2025
We are committed to maintaining the highest standards of data protection and privacy. Your trust is essential to our business, and we take our responsibility to protect your information seriously.